Privacy Policy
Last updated: September 2026 · Effective immediately
1. Overview
RevMe ("we", "our", or "us") provides a QR-based customer loyalty and rewards platform for local businesses and retail consumers across India. This Privacy Policy details how we collect, store, and process personal data when you visit our website, check in via a merchant's QR code, or register a business account.
2. Information We Collect
Customer Accounts: We collect your mobile phone number for secure, passwordless authentication using one-time passwords (OTP). Optional profile details such as name and birthday may be provided to receive personalized merchant offers.
Merchant Accounts: Business owners provide their business name, category, contact details, physical address, and store coordinates (latitude/longitude) to establish their loyalty storefront and standee kits.
Location Data: When checking in at a merchant via a counter QR code, your browser requests permission to access your device's GPS coordinates. Location data is sampled strictly at the moment of scanning to calculate proximity and verify physical store presence. RevMe does not track your location in the background or monitor your movements outside of an active check-in attempt.
3. How We Use Information
- To issue digital visit stamps and unlock milestone rewards.
- To prevent fraudulent scans and check-in abuse using server-side distance verification.
- To provide business owners with aggregated, anonymized visit analytics.
- To facilitate reward redemption confirmations at the counter.
- To process subscription payments and renewals for business accounts.
4. Third-Party Service Providers
We partner with trusted infrastructure and payment partners to deliver our services:
- Firebase Authentication: For SMS OTP delivery and verification.
- Supabase: For cloud database management, security rules, and encrypted storage.
- Cashfree Payments: For PCI-DSS compliant subscription billing and payments. RevMe does not store your debit card, credit card, or net banking credentials on our servers.
5. Data Retention & Your Rights
Your loyalty visit history and unlocked rewards are maintained while your account remains active. You may request account deletion, data correction, or opt out of non-essential communications at any time by contacting our support desk.
6. Contact Information
If you have any questions, concerns, or requests regarding this policy, please reach out to:
RevMe Privacy Desk
Email: hello@revme.in